Cancellations will incur a 100% penalty, no refunds are available. Name changes will result in a $100.00 per person fee.  Exceptions to our cancellation or change policies are as follows:
  ~ Beginning 2020, Cancellation by Air Taxi Vendor ONLY due to inclement weather or the inability to operate, will result in an 100% refund less a 20% process fee.  Travel insurance is available to purchase.

Changes, revisions or additions to your itinerary after final payment will incur a $75.00 per person change fee. All changes are NON-REFUNDABLE no matter the refund policy of the included activity vendor, hotel or transportation company.

This policy covers how Alaska Adventure Unlimited (AAU) treats personal information that AAU collects and receives via email, our website, customer responses to our promotions and via phone inquiries. Personal information is information about you that is personally identifiable like your name, address, email address, or phone number and that is not otherwise publicly available. AAU collects personal information when you sign up for our newsletter, request a catalog, book a trip with us and when you enter AAU promotions or sweepstakes. When you register, we ask for personal information such as your name, email address, home address, phone number and trip interests. Alaska Adventure Unlimited does not rent, sell or share personal information about you with other people or companies unless we are required to respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims or when we believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person or as otherwise required by law.

Your information will only be used to provide products or services you’ve requested, when we have your permission to contact you according to the following circumstances:
· You have entered an AAU sponsored promotion.
· You have requested information, a brochure or catalog from us.
· You have requested to receive our newsletter.
· You have booked a trip with us.
· A friend has suggested we contact you and you have agreed to opt-in to receive information from us.